Terms & Conditions

Clear guidance for every customer interaction

These terms outline how Poly-Plug products and services are provided, along with the expectations for both our team and our clients.

By engaging with Poly-Plug, you agree to the terms below. These conditions are intended to ensure clear communication, smooth service delivery, and a professional experience from enquiry through to completion.

Updated 2026

Product Use

Poly-Plug products are intended for use in protecting electrical wall boxes during construction and finishing works. Proper installation and removal should be carried out in line with standard site practices.

Orders & Delivery

Orders are subject to product availability and applicable delivery timelines. Poly-Plug will make reasonable efforts to fulfil orders promptly and accurately.

Customer Responsibilities

  • Provide accurate project details and delivery information.
  • Ensure safe handling and appropriate site use of supplied products.
  • Notify us promptly of any issues or concerns.

Communication & Support

We are committed to offering professional support and clear communication. Any questions, requests, or concerns should be directed to our team for assistance.

Important Notice

These terms are intended as a general guide and may be updated from time to time. For specific product, delivery, or commercial enquiries, please contact us directly.